![]() Save time when tracking shipment status at by saving up to 30 tracking results. General: Other delays not categorized as weather, operational, local event or customs clearance delays.The length of the delay will depend on when the package clears customs. The most common delays are caused by missing or incomplete documentation and/or Duties & Taxes owed. Customs Clearance: All import shipments must be released by customs (and sometimes other regulatory agencies) before FedEx can deliver. ![]() Patrick’s Day), and other events outside of FedEx control that delay delivery of the package. Local Events: Local events in the delivery area such as major sporting events, local holidays (e.g., Mardi Gras, St.Operational: Operational events at FedEx that delay delivery of the package.Weather: Weather or natural events outside of FedEx control such as snow, hurricane, fires, tornadoes, storms that delay delivery of the package.Clicking on the tracking number will bring up the tracking details screen, which will show more information on the shipment exception. You can access all shipment exceptions by clicking the tab with the red alert icon on the My Shipments section. Shipments that encounter exceptions such as clearance delays or delivery exceptions are highlighted in red to advise you when an exception occurs. Note: FedEx Office orders are available in the U.S. Please ensure that you enter only one FedEx Office order number per line. ![]() You can enter up to 30 FedEx Office® order numbers at a time. Note: Door tags are available in the U.S and Canada only. Please ensure that you enter only one door tag per line. You can enter any combination of up to 30 door tag tracking numbers at a time. If entering more than one door tag number, click on the underlined tracking number to get more details. only.ĭoor tag numbers start with the letters "DT" followed by 12 numbers. FedEx Home Delivery, FedEx SmartPost and FedEx Custom Critical services are available in the U.S. Note: FedEx Ground and FedEx Freight services are available in the U.S and Canada only. Please ensure that you enter only one tracking number per line. To view shipment history older than 90 days (and 120 days for some FedEx professional accounts) you must contact FedEx customer support.You can enter any combination of up to 30 FedEx Express®, FedEx Express® Freight, FedEx Ground®, FedEx Home Delivery®, FedEx SmartPost®, FedEx Freight®, or FedEx Custom Critical® tracking numbers. How do I view FedEx shipment history older than 90 days? Past shipments usually remain for 90 days on this page before they are archived from the shipping history page. Frequently Asked Questions How long do shipments appear on the shipment history page? I can imagine this confuses other people too, so if you found this helpful at all leave me a comment below – maybe we can start a nice petition for FedEx to spruce up their website a bit and overhaul the user experience, because I know there has to be some people that struggled other than just me. You can also perform certain post-ship related actions like reprinting the label, getting your customs documents ready, and a handful of other options that I highlighted in red above.įirst a first time FedEx user such as myself, it was pretty confusing figuring out where everything was. We’ve finally gotten to the point where we can see our old shipments and the tracking numbers associated with them. ![]() Additional shipping history options at the bottom of the page ![]()
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